ModularHeadShop Ordering Information

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Order and Contact Information

Contact information:

Phone: 321-252-RACE

Phone hours 10AM-5PM eastern time Monday - Friday, other hours by request.

We are unable to receive text messages!

If there is no answer just leave one message and we will call back. If you need us to call you either leave a voice message at anytime, or send us an email with your number and a time range to call you.

For status updates and/or tracking information please use email. We usually have 3-10 sets of heads for customers being worked on at a time, the more time spent on the phone is the less time spent working on heads.

Please no PM's at the various forums, direct email is best.

Email: info@modularheadshop.com

Mailing address: 1255 Belle Ave Suite 107, Winter Springs FL 32708

You can also see us on the following links:

Ordering Information:

Items from our parts page are usually shipped within 2 business days.

Bullet cams take 1-2 weeks after order is placed, we do not shelf stock any Bullet cam spec.

Ported heads are typically 3 weeks unless there is a backlog.

Rush jobs are $100 extra per order.

We accept Visa, Mastercard, Paypal, business checks, or money orders. We will accept a personal check but will hold items for shipping until the check has cleared completely. All orders must be paid in full before shipping.

Paypal address to use is info@modularheadshop.com

You can always check our EBay page for specials and one off items not listed here.

Shipping Information:

Please send an email to info@modularheadshop.com with "tracking info" in the title after placing your order if you wish to get tracking information.

We use UPS exclusively, if you have a UPS account and would like to use it we will calculate the size and weight of the package(s) so you can forward us a call tag. We will not 3rd party bill for UPS deliveries.

We do not use FEDEX.

We will use the post office for Canada, overseas, and military addresses only.

There are no CODs.

In stock items typically ship within 1-2 business days. Custom parts or services such as: ported PI heads, ported intakes, or any other custom work can take from 2 weeks to 2 months to ship out. Bullet cams are shipped directly from Bullet and take 1-2 weeks to ship out. We will let you know the approximate lead time at the time of purchase.

Rush jobs are $100 extra per order. One day the stars aligned and 4 sets of heads sold the same day and everybody wanted them rushed for the weekend. While we try to accommodate where we can, we simply cannot rush out every order coming in.

Lead time for ported heads is worse January-March and June-August, please plan accordingly.

Refund, Returns, and Cancellation Policies:

Custom parts and/or assemblies have no refund policies. We do not offer a refund, return, or exchange on any custom part/service. Special items and cases may be considered.

Returns on parts will require a 25% restocking fee. Any returns or exchanges MUST be un-opened. If there is a situation where your part is damaged, you must provide us with that information within 3 business days of receiving your product. You must save all packaging. Packages that arrive externally damaged please take digital pictures before opening for any possible shipping claim that may arise.

Cancellation of purchases must be made within the time the product order is in processing, and has not shipped.

Customer is responsible for all shipping expenses.

Emission Information:

Many products listed here are dedicated racing items and are not intended for street use in emission controlled vehicles. Unless otherwise stated, these parts are not to be installed in vehicles subject to emission control regulations. Check with your state emission authorities before installation of any parts listed here which do not carry an emissions compliance.

Modular Head Shop makes no warranties or guarantees, express or implied, as to the emission law compliance of any of its products.

Published/Internet pricing:

We cannot anticipate price increases which manufacturers impose throughout the year, leading to increased pricing. Due to print lead times, all retail prices are subject to change without prior notice. Product specification, appearance, availability, and pricing are all subject to change without notice.